1. Is the product picture the same as the real thing?
A: We promise all photos, physical shots, but there will be slight differences due to different monitors and so on, but we try to provide real pictures as much as possible.
2. When will the product I purchased be shipped?
A: Generally a small quantity of purchase, we will send within two days, if the quantity is larger, we will communicate with you the specific time!
3. What if the baby is damaged after receiving it?
A: If the received baby is damaged, please do not panic, rest assured to sign, and then send the photo of the damaged product to our online staff within 48 hours, we will immediately send you a replacement (free postage, free product fees). We will ensure the interests of customers, so that you get a complete baby.
4. Is the product defective? Is it qualified?
A: Small defects in ceramic products are normal process phenomena and cannot be completely avoided. Ceramic production process is more complex, although the quality management ability of China's porcelain industry has been greatly improved, but because the ceramic production process must go through manual processing (painting, decals, etc.) this link, so it can not completely avoid the appearance of small defects such as bubbles, but if you are extremely picky about small defects, we recommend you to carefully buy ceramic products.
